Frequently Asked Questions
Everything you need to know about your BRIEFING shopping experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your items ship, we will send a tracking link so you can follow your package's journey in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Do you ship internationally?
Yes, BRIEFING ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated at checkout.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
Sustainability is core to BRIEFING. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure high-quality fashion with a lower environmental impact.